We make a great effort at the Brad Anderson "Woodworking"
to ensure customer satisfaction. Typically, a customer will
request a certain type of furniture piece. Items from our photo
file or illustrations found in books or magazines will be offered
as samples, provided the customer has not found a design
already. This is followed by an exchange of design sketches,
specifications material samples, and cost estimates until both
parties are satisfied. These specifications are set into a
purchase order outlining all of the particulars and production
schedule.

Orders become active five days after a 50% deposit is received.

The balance is due before the order can be shipped. If shipped

by common carrier, we will crate the order using plywood and

two-by-four construction utilizing packing material securing the

piece inside. The order will be insured for the purchase price.

Upon arrival, the driver is only obligated to place the crate on

the ground at the point of delivery, so the customer will

responsible for making arrangements for placement of the

furniture piece into the building. If applicable, the customer

should note any damage to the crate, notify the driver; and

annotate the bill of lading. The shipment should be

unpackedand inspected as soon as possible for shipping

damage. If the piece is damaged, it is the customer's

responsibility to contact the carrier immediately and file a claim.

 

 

Brad Anderson

Fine Furniture & Woodworking